Privacy Policy

This Privacy Policy explains how Fixmadi (referred to as "we", "us", or "the platform") collects, uses, stores, and protects personal data from users of the website fixmadi.com. This policy is issued in compliance with Argentine Law No. 25.326 on the Protection of Personal Data (Ley de Protección de los Datos Personales) and its regulatory decree.

Who we are

Fixmadi is a financial literacy platform operated by Fixmadi SRL, registered in Argentina with CUIT 33-57516149-3 and IGJ registration No. 79617004. Our registered address is Barrio Mirasoles, Manzana 488C Casa 12, A4400 Salta, Argentina. You can contact us at info@fixmadi.com.

We are the data controller responsible for the personal information collected through this website. Our database is registered with the Dirección Nacional de Protección de Datos Personales (DNPDP) as required by Argentine law.

What data we collect

We collect only the data that is necessary to operate the platform and respond to inquiries. The categories of data we may collect include:

• Contact information you provide voluntarily through our contact form: name, email address, and the content of your message.
• Technical data collected automatically when you visit the site: IP address, browser type, operating system, pages visited, time and date of visit, and referring URL.
• Cookie data as described in our Cookie Policy. This may include preferences you set and anonymised analytics data.

We do not collect sensitive personal data as defined in Article 2 of Law 25.326, such as data relating to racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexual life, or criminal record.

How we use your data

The data we collect is used exclusively for the following purposes:

• To respond to inquiries submitted through the contact form.
• To operate and improve the technical performance of the website.
• To understand how visitors use the site in aggregate, anonymised terms, so we can improve the educational content we provide.
• To remember your cookie and language preferences.

We do not use your data for marketing, profiling, automated decision-making, or any purpose other than those listed above. We do not sell, rent, or share your personal data with third parties for commercial purposes.

Legal basis for processing

Under Argentine Law 25.326, we process personal data on the following bases. Contact form data is processed on the basis of your consent, which you provide by completing and submitting the form. Technical and analytics data is processed on the basis of our legitimate interest in operating and improving the website. Cookie data is processed on the basis of your consent as expressed through our cookie preference tool.

Data retention

We retain contact form data for a period of up to 24 months from the date of submission, after which it is deleted unless there is an ongoing correspondence that requires us to retain it longer. Technical log data is retained for a maximum of 12 months. Analytics data in anonymised form may be retained for longer periods as it cannot be linked to any individual.

Data security

We implement technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews. While we take reasonable precautions, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-party services

The website uses Google Maps to display our location on the contact page. Google Maps is subject to Google's own privacy policy. We use web analytics tools that may process anonymised data about site visits. We do not share personally identifiable information with these services. No third-party advertising networks have access to your personal data through this site.

Your rights under Argentine law

Under Law 25.326, you have the following rights regarding your personal data held by Fixmadi:

• The right to access the data we hold about you, free of charge, once every six months or when you can demonstrate a legitimate interest.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data when it is no longer necessary for the purpose for which it was collected, or when you withdraw your consent.
• The right to object to processing of your data in certain circumstances.

To exercise any of these rights, please contact us at info@fixmadi.com with the subject line "Data Rights Request". We will respond within 5 business days. If you are not satisfied with our response, you have the right to file a complaint with the Dirección Nacional de Protección de Datos Personales (DNPDP), the Argentine data protection authority.

International data transfers

Your data is primarily stored and processed within Argentina. Where third-party services we use process data outside Argentina, we take steps to ensure that appropriate safeguards are in place. We do not transfer personal data to countries that do not provide an adequate level of protection without appropriate contractual safeguards.

Children's privacy

This website is not directed at children under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of the website after any changes constitutes acceptance of the updated policy.

Contact

For any questions about this Privacy Policy or about how we handle your personal data, please contact us at: info@fixmadi.com or by post to Barrio Mirasoles, Manzana 488C Casa 12, A4400 Salta, Argentina.